Privacy Policy

Privacy Policy

Introduction

Welcome to https://rat-proof-bird-feeder.feedersandmore.co.uk (hereafter referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty of Data (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website at https://rat-proof-bird-feeder.feedersandmore.co.uk
  • Any mobile applications or services associated with our brand
  • All interactive features and services provided by us
  • Third-party platforms linked from our site, though they are governed by their respective privacy policies

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications and services as authorized users.
  • Visit our websites that reference this Privacy Policy.
  • Engage with communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your user experience and improve our services. This includes:

  • Account Information: Details required to set up and maintain your account with us, including usernames, passwords, and contact preferences.
  • Payment Information: Data associated with payment methods used for purchases, such as credit card numbers, billing addresses, and transaction history.
  • Financial Information: Records of financial transactions, including bank account details (if stored), investment portfolios, and banking relationships.
  • Purchase Information: Details about products or services you’ve purchased, including order numbers, quantities, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your physical location when using our location-based services or when your device is in use.
  • Feedback: Personal insights, reviews, and responses provided to improve our products and services.
  • Social Media Information: Details from social media platforms when you choose to connect with us through such channels.
  • Product Information: Data about products viewed, added to carts, or purchased on our site.

We gather this data through various methods: user input forms, online interactions, browser cookies, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.

Cookies

We employ cookies to enhance your browsing experience and for analytical purposes. Cookies are small text files stored on your device by our website or third-party services. They can be categorized as:

  • Strictly Necessary: Essential for the functioning of our website, ensuring basic interactions and security.
  • Preference: Used to remember user preferences and settings to provide a personalized experience.
  • Analytics: Help us analyze traffic and understand how users interact with our site, enabling us to improve its performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize the information unless subject to a legal obligation to preserve it. Our retention periods are determined based on factors such as:

  • Legal requirements in various jurisdictions
  • Business needs, including financial reporting and auditing
  • Product development and improvement
  • Customer support and service enhancement

Security Measures

We take robust security measures to protect your personal data from unauthorized access, disclosure, or loss. These include:

  • Implementing industry-standard encryption protocols for secure communication.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.
  • Training our employees on data protection best practices.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it as soon as possible. Parents or guardians with concerns regarding their child’s privacy should contact us through the channels provided in this policy.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data under certain circumstances.
  • Restriction: Limiting our use or disclosure of your personal data while we verify or dispute its accuracy.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes, where applicable.
  • Non-Discrimination: The right to be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file an appeal/complaint regarding our handling of your data, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please reach out to us:

We appreciate your trust in sharing your personal data with us. This Privacy Policy was last updated on [insert current date].